Contact


Need help?

Start with the quick links below. If you still need us, open the chat window on the bottom right or use the form at the bottom of this page and we’ll reply within one business day.

Instant answers

Contact our team

Live chat: During business hours

Response time: within 1 business day.

Address & hours

Seedbank
4241 Montgomery Dr.
Santa Rosa, CA, United States

Hours: Mon–Fri 9:00 AM – 5:00 PM PT
Closed weekends & holidays

Good to know

  • Orders ship with tracking in discreet packaging. Track your order here
  • Most seeds germinate in 3–7 days. See our germination guide for more tips.
  • For germination claims, include photos and describe your method. More info.
  • Update your shipping address before dispatch via My Account.
  • International customers: we currently only ship to the United States.

Tip: Have your Order # handy for faster support.