seedbank return policy

Return & Refund Policy

We value our customers and strive to offer outstanding service and support. If you need to cancel your purchase, modify your order, or have identified an error, please review our return policy below.

We understand that preferences can change, and you may decide your purchase is no longer suitable. If you wish to return your items, you may do so within 14 days of receipt, provided they are returned in original, unopened, and unaltered condition.

To initiate a return, please mark the package clearly as “Return-To-Sender” (RTS). This helps ensure the package is routed back to us without incurring additional shipping charges on your end.

Once we receive and inspect the returned package, we will assess the condition of the items. A partial refund or store credit may be issued based on the state of the returned items and the specific circumstances of your request. Please note that all refunds or credits are issued at our discretion.

If you have any questions or concerns about your return, feel free to contact our support team. We’re here to help and aim to make the return process as smooth and fair as possible.