seedbank return policy

 

 

We value our customers and aim to provide the best possible service. If you need to cancel your purchase, make changes to your order, or have identified an error, please refer to our return policy outlined below.

We understand that preferences can evolve, and you may decide that your purchase is no longer suitable. Should you wish to return your items, you can do so within 14 days of receipt. To qualify for a full refund, ensure that the items are returned in their original, unopened, and unaltered condition.

To return your order, please mark the package as “Return-To-Sender” (RTS). This will allow the postal service to send the package back to us without additional shipping costs on your end. Once we receive package and process the return, we will promptly process your refund.

We are here to assist you with any questions or concerns you may have about your return. Do not hesitate to contact us for further assistance. Your satisfaction is our priority, and we strive to make the return process as smooth and hassle-free as possible.